Terms and Conditions
- Once your order is placed you will receive a confirmation email.
- If for any reason, the items you ordered are not in stock or on backorder, you will be notified via email.
- Any documentation, if needed, must be requested upon order.
Return Policies:
- Rain Dog Records has a 30-day return policy.
- Please note that all special-order items are non-refundable. Non-stock items are considered special ordered.
- To be eligible for a return, your item(s) must be unused and in its original packaging.
- A Return Merchandise Authorization (RMA) will be required for your return.
- You will be responsible for paying your own shipping costs for any returns.
- Once we receive your item, we will inspect it and notify you of the status of your refund. Shipping costs are non-refundable.
- All returns are subject to a 25% restocking fee and may be refused if items are not in original packaging or appear to be damaged/used.