Terms and Conditions

• Once your order is placed you will receive a confirmation email.
• If for any reason, the items you ordered are not in stock or on backorder, you will be notified via email.
• Any documentation, if needed, must be requested upon order.

Return Policies:

• Rain Dog Records has a 30-day return policy.
• Please note that all special-order items are non-refundable. Non-stock items are considered special ordered.
• To be eligible for a return, your item(s) must be unused and in its original packaging.
• A Return Merchandise Authorization (RMA) will be required for your return.
• You will be responsible for paying your own shipping costs for any returns.
• Once we receive your item, we will inspect it and notify you of the status of your refund. Shipping costs are non-refundable.
• All returns are subject to a 25% restocking fee and may be refused if items are not in original packaging or appear to be damaged/used.